Join Nesrine Changuel, Product Coach & Former Spotify/Google PM, for Product Delight
04. September 2025
Imagine a product that users don’t just use, but love. A product that doesn’t just solve problems, but sparks joy, builds trust, and creates lasting loyalty. Now picture the opposite: a product that works fine on paper but feels lifeless, functional yet forgettable.
The difference? Understanding and addressing your users’ emotional needs.
At this year’s Digitale Leute Summit, you will have the chance to uncover this missing link in a full-day, hands-on workshop with Nesrine Changuel – product coach, speaker, and former PM at Spotify and Google.
👉 Our Normal Bird ticket sale is still live – secure your ticket for €599 instead of €699.
Workshop: Product Delight – Identify and address users’ emotional needs to create meaningful experiences
📆 Date: November 12, 2025 – 9 am until 5 pm
📍 Location: smartvillage, Schanzenstraße 6–20, Building 2.19 (Kupferwerk), 51063 Cologne
Language: English 🇬🇧
This workshop is part of our Pre-Conference Workshop Day for the Digitale Leute Summit 2025 in Cologne.
This immersive workshop isn’t about adding more features – it’s about discovering what truly delights your users and makes them come back. Nesrine will guide you through frameworks, exercises, and case studies to help you shift from a purely functional mindset to one that embraces empathy, emotion, and impact.
You will learn how to:
- Identify emotional motivators that drive user behavior.
- Spot opportunities to create delight along the user journey.
- Use the Delight Grid to prioritize opportunities and features.
- Foster a culture of delight in your team and organization.
Through group exercises, hands-on tools, and collaborative teamwork, you will walk away with actionable strategies to embed delight into your roadmap – and create products that users truly love. Click here for all the details!
Our workshop line-up for November 12 also includes:
- Build Smarter, Not Harder: Generative AI for Product Teams by Zamina Ahmad
- Technical Leadership Masterclass by Patrick Kua
- The Success Metrics Playbook for PMs by Büşra Coşkuner
- Level up your Product Discovery by Nikkel Blaase and Jan Milz
- Unleashing the Power of Product Strategy by David Pereira
👉 Spots are limited, so quickly secure your preferred workshop now!
You do not only want to participate in one of our full-day workshops on November 12 but also learn from top-notch international speakers how to build better digital products? Then our Expert Ticket is the right choice for you – It gives you access to one of the Workshops and our Conference Day on November 13 in Cologne. For detailed information, please click on the button below.
About Nesrine Changuel
Nesrine has more than 12 years of experience shaping world-class products at companies including Skype, Spotify, Google Meet, and Chrome. Today, she works as a product coach, advisor, trainer, and guest lecturer at INSEAD, HEC, and ESSEC, sharing her expertise with product professionals around the globe.
Her passion: helping teams move beyond features and functionality to design products that connect with users on a human, emotional level.
See you on November 12 + 13 in Cologne!
Your Digitale Leute Team
