Platform Thinking – How to create a radically new customer experience that sets me apart from the competition!

Talk
LIVESTREAM
DAY 2 | 10:30-11:00
english

How do I manage permanent digital change? How do I build a pipeline of new business models and services that can perspectively replace my business? How do I create real value for customers that differentiates me from my competitors? In the „Platform Thinking“ master class, we will show how to develop customer-centric solutions in the shortest possible time that can perspectively replace my old business model.

Speaker

Ruppert Bodmeier

CEO at Disrooptive. Former Director of Service Design & UX at dgroup.

Disruption made easy: With over 15 years of professional experience in digital innovations, Ruppert is one of the leading experts in Germany. Disrooptive helps companies completely reinvent their own business to break current industry standards. In a platform-dominated world, the key question is how to develop service-oriented sales approaches that help assert yourself against Amazon, Google and Co.