Speaking the Language of The Users – Why Listening to User Feedback Is the Most Important Thing in Product Design
With one million paying customers Babbel has changed the way people learn a foreign language in the digital age. A key factor to the success of the product is a meticulously designed UI that guides the users through the lessons of the 14 available languages. Babbel’s VP Product Design explains in this fireside chat the tools and methods behind the design of the learning app. Learn how Babbel gathers and evaluates user feedback to turn the intense process of learning a new language into a fun experience. You are going to come out of this with a whole new vocabulary for your product design.