We didn’t set out to become AI-native because it was fashionable. We did it because true AI-native startups are staffed differently and build differently – faster, with roles in constant flux – and standing still means becoming irrelevant. And because the bet is that AI genuinely improves our users‘ work, we couldn’t just talk about it. We had to live it.
In this talk, Lennart Hennigs, VP of User Experience at SAP LeanIX, shares what that actually looked like – the parts that worked and the parts that didn’t. He’ll walk through the initiatives that moved the needle and the ones that were challenging. He’ll explain what kept the momentum and how they changed the job and the org to meet the new requirements.
The future is already here. It’s just not evenly distributed yet – and it’s ours to shape. This talk is aimed at design and product leaders navigating AI transformation who want the unvarnished version: what it takes, what it costs, and what stays human.
VP of User Experience at SAP LeanIX.
Lennart is the VP of UX at SAP LeanIX. He built and leads the UX organization, which includes UX design, user research, and user assistance. He studied computer science and philosophy and has worked in UX for 25 years. Like everyone, he has recently been focused on how AI is changing product design and development, and what that means for designers, PMs, and engineers working together.
