In this 60-minute session, Kevin Piela, Product Manager at sipgate and trainer at our Digitale Leute School, will dive deep into how agents are changing the way product teams work, from strategy to launch. At sipgate, Kevin is part of the team building sona, a platform for AI phone agents. Over the past few years, the team has completely reinvented the way it works, growing more agentic along the way. Today, agents are part of almost everything they do: product strategy, customer research, product decisions, design, implementation and go-to-market. Kevin shares concrete examples from across these levels: real workflows, the tools behind them, and how they evolved. An inside view of a team going agentic while shipping a new kind of product at full speed.
Because when execution gets faster, the hard part moves elsewhere: setting a clear strategic direction, deciding what deserves human attention, keeping context and quality when work runs in parallel, and redefining what PMs, designers, engineers and marketers are actually responsible for.
For product teams who want to work with agents as a team, not just as individual tools.
Product Manager at sipgate.
Kevin Piela is a Product Manager at sipgate, where he is currently building sipgate AI Agents – AI-powered phone agents that help businesses stay available 24/7, qualify calls, and integrate seamlessly with existing systems and processes. With more than two years of experience in AI product development, Kevin focuses on building products that genuinely solve customer problems and feel effortless to use. His work explores the intersection of AI, processes, interfaces, and customer behavior.
