Katrin works as a Senior UX Researcher at QUDOSOFT, a subsidiary of the KLiNGEL Group. Together with other UX and PO folks, she helps teams deliver the best possible experience to their users. The use of mixed-methods research and continuous observation of user behavior are the sources of their user knowledge. Previously, she worked for BILD and smava, where she set up the UX research departments and led UX research, as well as for USEEDS° (now diffferent GmbH), where she worked mainly in the banking sector.

How to build a UX research department from scratch & survive