IT Working Student
Why You’ll Love Cisco Placetel
Join the Placetel Webex Voice and Operations team to help expand our reach and shape the future of work with Cloud based Communication Solutions. Working within the Webex Collaboration Technology Group, you’ll be part of a dedicated team that is transforming the connections between people and the information they need to share to better the business.
The Business Entity
Placetel is a company within the Cisco Company and have been acquired by Cisco three years ago, still working self-independent but benefit from what has Cisco made great. We do have direct communication paths and you are always involved in changing design and implementations within the product. We want to learn from you and your experience and you can learn from our experiences being a Cloud-PBX Service Provider from the start with all its challenges, features and improvements we have learnt in the last years.
Who you are:
- You have a strong interest in technology!
- You like to discover new possibilities with hard- and software!
- You maybe you already like Voice over IP?
- You have an interest in teaching people!
What You’ll Do:
- Working close together with Placetel Customer Service:
- Working on 3rd Level Tickets and simulate Customer Issues
- Troubleshoot possible issues that can occur in the daily work-life.
- Bring new ideas to the center and implement them.
- If there is some Linux Knowledge you will bring with you, you can also write code
- Take over Office IT Tasks
What you need to be eligible:
- Enrolled in a Bachelor or Master degree in Computer science or related degree i.e. Business Informatics.
- German native, excellent English
- A technology enthusiast, enjoying talking about innovation and always keeping up with the latest technology news.
- A strong communicator with the confidence to engage and talk to a wide range of people.
- Enjoy looking at practical real life challenges and think creatively to solve them.
- Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.
At Cisco, each person brings their own unique talents to work as a team and make a difference. Our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
- We connect everything – people, process, data and things – and we use those connections to change our world for the better.
- We innovate everywhere – From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
- We benefit everyone – We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Are you ready to change the World?